DELIVERY & RETURNS


  • For orders placed from Belgium, deliveries are shipped within a maximum of 3 working days.
  • We also deliver to France, United Kingdom, Luxembourg, the Netherlands and Germany within 5 working days.
  • The delivery period can be exceptionally extended during the launch of new collections or during holidays. In this case, you will be notified in advance of the order.

  • You have a legal period of 14 days from receipt of your order to change your mind and return the items at your expense.
  • Items must be returned unworn, unwashed, undamaged, unused with the original label. 
  • Items purchased during the sales period, private sales or with promotional codes will not be subject to refunds or exchanges.
  • If you wish to return an item, please send us an e-mail within 7 days of receipt of your parcel, via the contact form clearly indicating the items you wish to return or exchange, without forgetting your bank details for the refund.
  • You will receive a quick reply to your email with the return address. After receiving our e-mail, you have 7 days to return the item(s), with a copy of your invoice.
  • As soon as we receive your package, we will refund you as soon as possible. The refund will be made automatically on the card or bank account debited at the time of purchase.
  • In case of questions, we will be happy to reply to you via e-mail: contact@littlemoon.be